COVID-19 UPDATES 

Dear Clients

In the light of the developing coronavirus outbreak in the UK we have made some changes in our day to day routine at the practice.

• Our Wednesday Evening Surgery (7-8pm) is cancelled until further notice.
• Please phone before coming to the practice.
• Inform reception of your arrival with a wave or phone us from your car.
• Please stay in your car and we will come out to you when it is your turn.
• Please do not enter the waiting room.
• An RVN will take your pet into the practice where it will be examined and treated- the vet will discuss the treatment plan with you.

The BVA has advised us to stop carrying out routine work. This includes

• adult animal vaccination
• neutering
• nail clips and RVN clinics
• dental procedures unless the animal shows clinical signs.

The number of appointments will be reduced to give time to disinfect the consultation room between patients.

If you are unwell and cannot attend the practice, please phone and speak to us, we may be able to deliver advice over the phone or in some cases post out medication if appropriate.

Home visits- each request for a home visit will be risk assessed by the veterinary surgeon before agreeing to attend. If we are unable to attend we will make every effort to find a workable solution.

If you have any questions or queries please phone us and speak to one of the team.

Thank you